This Privacy Policy explains how 897ph collects, processes, stores, and protects your personal data. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
897ph collects only the personal data that is necessary for account registration, KYC compliance, payment processing, and regulatory obligations. We do not collect data beyond what is needed for these purposes.
All personal data stored by 897ph is protected with industry-standard encryption at rest and in transit. Access to personal data is restricted to authorized personnel only, on a need-to-know basis.
Under RA 10173, you have the right to access, correct, delete, and restrict the processing of your personal data. 897ph provides a clear process to exercise these rights at no charge.
897ph does not sell personal data to third parties. Data is only shared with vetted service providers (payment processors, KYC vendors) or as required by PAGCOR and Philippine law enforcement.
897ph only sends marketing communications to Players who have opted in. You may withdraw consent for marketing communications at any time through your account settings or by contacting support.
897ph has registered as a Personal Information Controller with the National Privacy Commission (NPC) of the Philippines as required under RA 10173 and its Implementing Rules.
1.1 This Privacy Policy applies to all personal data collected, processed, and stored by 897ph in connection with the operation of the online gaming platform accessible at 897ph.vip (the "Platform"), including all related services, tools, promotions, and support channels.
1.2 This Policy applies to all individuals who visit the Platform, register a 897ph account, make deposits or withdrawals, participate in promotions, interact with 897ph's customer support, or otherwise provide personal data to 897ph in any capacity (collectively, "you" or "Data Subjects").
1.3 This Privacy Policy should be read together with 897ph's Terms & Conditions and Responsible Gaming Policy, both of which also form part of your agreement with 897ph.
1.4 897ph is committed to processing personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
2.1 For the purposes of the Philippine Data Privacy Act, 897ph acts as the Personal Information Controller (PIC) with respect to the personal data of its Players and website visitors. As PIC, 897ph determines the purposes and means of processing personal data collected through the Platform.
2.2 897ph has appointed a Data Protection Officer (DPO) as required under RA 10173. The DPO is responsible for overseeing 897ph's data protection program, handling data subject requests, and serving as the point of contact for the NPC. Contact details for the DPO are provided in Section 15 of this Policy.
2.3 Certain third-party service providers who process data on behalf of 897ph act as Personal Information Processors (PIPs). These processors are contractually bound to handle personal data only in accordance with 897ph's instructions and in compliance with applicable Philippine law.
3.1 897ph collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (passport, UMID, PhilSys ID, driver's license, SSS, TIN) |
| Contact Data | Philippine mobile number (09XX format), email address, residential address (city/province, used for age and location verification) |
| Financial Data | GCash number, PayMaya account reference, bank account name and last digits (for withdrawal verification), transaction history on the Platform |
| Account Data | Username, hashed password, account creation date, VIP tier, bonus history, responsible gaming limit settings, self-exclusion records |
| Technical Data | IP address, browser type and version, operating system, device type, session timestamps, geolocation data (country/region level) |
| Usage Data | Pages visited, games played, bets placed, session duration, promotion participation, live chat interaction logs |
| KYC Documents | Copies of government-issued identification, proof of address documents, selfie/liveness verification images submitted for identity verification |
| Communications Data | Content of live chat conversations, support email correspondence, and any information voluntarily provided to 897ph support agents |
3.2 897ph does not collect sensitive personal information as defined under RA 10173 (such as religious beliefs, political opinions, or health information) unless strictly required for responsible gaming purposes (e.g., problem gambling self-disclosure or self-exclusion requests), and only with your explicit consent.
897ph collects personal data through the following means:
5.1 897ph processes your personal data for the following purposes:
6.1 Under RA 10173, 897ph processes personal data on the following legal bases:
6.2 Where processing is based on consent, withdrawal of that consent will not affect the lawfulness of processing that took place before the withdrawal.
7.1 897ph may share your personal data with the following categories of third parties:
7.2 All third-party processors engaged by 897ph are bound by data processing agreements that require them to handle personal data solely for the purposes specified by 897ph and in compliance with RA 10173.
8.1 Some of 897ph's service providers — including certain cloud hosting providers and game studios — may process personal data outside the Philippines. Where this occurs, 897ph ensures that appropriate safeguards are in place in accordance with Section 21 of RA 10173 and applicable NPC guidelines.
8.2 Safeguards for international transfers include contractual clauses that impose data protection obligations on the overseas recipient equivalent to those required under Philippine law, and, where applicable, confirmation that the recipient country provides an adequate level of data protection.
8.3 Transfers of KYC document data are handled with heightened security controls, including end-to-end encryption and strict access limitations on the receiving end.
9.1 897ph retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | AMLA / PAGCOR regulatory requirement |
| Transaction records | 5 years from transaction date | AMLA record-keeping obligation |
| KYC documents | Duration of account + 5 years after closure | AMLA / PAGCOR regulatory requirement |
| Support communications | 2 years from last interaction | Dispute resolution / quality assurance |
| Cookie and analytics data | Up to 13 months from collection | Platform analytics and fraud prevention |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming / PAGCOR requirement |
| Marketing consent records | Until withdrawal + 1 year | Consent management / legal proof |
9.2 At the end of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be used to identify an individual.
10.1 897ph uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help 897ph recognize returning users, maintain session states, and analyze usage patterns.
10.2 897ph uses the following types of cookies:
10.3 897ph does not use third-party advertising cookies or share tracking data with advertising networks for behavioral targeting purposes.
10.4 You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from using the Platform. Blocking other cookies may affect Platform functionality or personalization features.
Under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by 897ph:
12.1 897ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
12.2 In the event of a personal data breach that poses a real risk of serious harm to affected individuals, 897ph will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected Data Subjects without undue delay, as required under RA 10173 and NPC Circular 16-03.
12.3 While 897ph implements robust security measures, no internet-based system can guarantee absolute security. Players are encouraged to maintain the confidentiality of their account credentials and to use strong, unique passwords for their 897ph accounts.
13.1 897ph's age verification procedures are designed to prevent registration by individuals under 21 years of age, in compliance with PAGCOR regulations governing online gaming in the Philippines.
13.2 If 897ph becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately suspend the relevant account, delete the personal data, and notify the NPC if required. Any funds deposited by an underage person will be returned through the same payment channel used for deposit.
13.3 If you are a parent or guardian and believe that your child under 21 has registered a 897ph account, please contact the 897ph DPO immediately using the contact information in Section 15.
14.1 897ph may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or regulatory guidance issued by the NPC.
14.2 Material changes to this Privacy Policy — particularly those that affect how 897ph processes personal data or that reduce your rights — will be communicated to registered Players via SMS notification to their registered mobile number and via a prominent notice on the Platform, with at least 14 days' advance notice before the change takes effect.
14.3 The effective date of the current version of this Privacy Policy is stated at the top of this document. Continued use of the Platform following the effective date of any update constitutes your acknowledgment of the revised Policy.
14.4 Prior versions of this Privacy Policy are available on request from the 897ph DPO.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 897ph, you may contact the 897ph Data Protection Officer through the following channels:
15.2 When submitting a data subject rights request, please provide your registered mobile number and a brief description of your request. 897ph may need to verify your identity before processing the request to ensure data security.
15.3 For regulatory inquiries, complaints, or NPC-related matters, you may also contact the National Privacy Commission of the Philippines through their official channels at privacy.gov.ph (reference only — not a hyperlink).
897ph handles your data transparently and securely, in full compliance with the Philippine Data Privacy Act. Knowing your information is protected, you can focus on what matters — enjoying 1,200+ games, GCash deposits, and live casino tables from your phone.